Privacy Policy and Security

Privacy Policy and Security

For the purposes of the Data Protection Act 1998 the ‘Data Controller’ for this website is The Little Fabric Cabin.

The privacy and security of our customers is very important to us. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information, and the procedures that we have in place to safeguard your privacy.

What Information Do We Collect 

When you place an order, sign up to our email newsletter or otherwise interact with The Little Fabric Cabin website, we may require certain information and you may submit personal information to us. By submitting your information you consent to the use of that information as set out in this policy.

Any changes to our privacy policy will be posted on this page.

When you register or purchase products from The Little Fabric Cabin we ask for information such as your name, address, delivery address, telephone number, email address, contact details and if you place an order with your credit card details. We need this information to process your order and recognise you as a customer.

We keep a record of the orders you have placed with The Little Fabric Cabin so we can provide you with an efficient, reliable service and deal with any problems quickly.

We may keep a record of any emails or other messages you may send us, this helps us provide the best customer service to you.

We track visits made to The Little Fabric Cabin website so we can see which products and pages are the most popular. This allows us to improve our product buying selection to bring you the most up to date fabrics and haberdashery. This tracking is anonymous; we do not collect your personal details.

Help prevent fraud (we may check your credit rating with credit agencies such as Equifax. We may check credit card details with our credit agency and reserve the right to refuse orders on this basis. At all times where we disclose your information it will remain secure).

The Little Fabric Cabin will not share, sell or pass your personal information on to any third parties unless you consent to this. Information provided will only be used by The Little Fabric Cabin owner and employees and purely for the purposes of customer orders, communications and marketing.

When you register or purchase any products from The Little Fabric Cabin you will be given the option to receive promotional and education emails from us. We aim to bring you fabulous product updates and ‘how to’ emails. We will not spam you. To unsubscribe, you can click the unsubscribe button at the bottom of our promotional emails. Your email address will automatically be removed from our email marketing software.

Cookies

We obtain some information automatically using ‘cookies’ when you use our website. Cookies are small text files that are stored on your computer when you visit certain web pages. The Little Fabric Cabin uses cookies to remember you when you come to our site and to keep track of what you have in your basket. Cookies make the interaction between users and websites faster and easier. Cookies cannot harm your computer and do not contain any private or personal information. As you may be aware, recent legislation requires websites to gain visitors’ consent to use certain cookies. By using our site you accept the terms in our Privacy Policy.

You can turn off cookies in your web browser, however, please note you may not be able to access The Little Fabric Cabin if you do so.

How we protect your information – using SSL Data Encryption

The Little Fabric Cabin utilises the highest level of standard socket layer technology (SSL) Data Encryption (2048 bit) commercially available (provided by Trustwave) to encrypt all your personal information. All the information transmitted between your computer and our servers is encrypted from the moment you log into our website; this includes the transmission of your username and password for the purpose of authenticating you and granting access to your account.

By paying attention to the padlock located in the top left of your browser you can check that your data is being transmitted securely. If you wish to verify our SSL Certificate, please click on the padlock. The Little Fabric Cabin’s SSL certificate has been issued by Trustwave, an authorised third party and runs over a period of 12 months.

Further Information

If you have any questions or you are unsure about the personal information we are holding please contact us. We will happily review your file and update your records if required. Please email anne@anneheaden.com

Notification of Changes

The Little Fabric Cabin reserves the right to revise this Privacy Statement at any time by updating this page. Any such revisions will take effect as of the date they are posted.